Mid & Back-Office

TO DEVELOP YOUR OWN TRAVEL BUSINESS RULES

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What exactly is the Mid and Back-Office module?

It is a suite of cutting-edge technologies that enable you to create your own travel business rules, automate your procedures, and manage your workflow.

You will be able to run your business more efficiently, fully administer and control your operations by automating all procedures inside your travel business, regardless of your profile (Travel Agent, Corporate Travel, Tour Operators, DMCs, Wholesalers, PCOs, etc).

You can monitor your bookings in real time, establish and manage client and supplier profiles, design and manage markups, business rules, and different payment methods, produce invoices, and run reports.

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How does it function?

It is a web-based, comprehensive, and user-friendly platform that allows you to manage the lifecycle of any booking in real time, as well as create and manage client and supplier profiles, define and manage mark-ups and business rules, manage multiple types of payment, generate invoices, and run reports.

Important Capabilities

  • Real-time access to online bookings, stock availability, cancelation procedures, and company rules.
  • Supplier administration (enable/disable certain suppliers, import static data and specific content for each supplier, add/remove a supplier from the suggested list in the search results page, set a time out or response for each supplier).
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  • Mark-up management (by supplier, client, group, destination, hotel, or a combination of all)
  • Client management (B2B clients: manage agents/sub-agents, establish profiles, specify billing details, payment method, etc.; B2C clients and Corporate clients)
  • Manage multiple payments (credit card, credit facility, cash, loyalty points)
  • Manage cancellation policies, including deadline alerts.
  • Booking administration through the control panel (see booking list, export booking list to Excel, search and find reservation)
  • Finance module (proforma generation, automated invoicing, customer statement, credit management, reconciliation of supplier payments, etc)
  • Offline bookings module (multi-service bookings for tours, visa, transfers, hotels, flats, restaurants, FIT and group, MICE; group more than one service in a booking; produce one invoice for numerous bookings).
  • Remarks / message system with travel agents (messaging between the root and the agent on the reservation)
  • Update the booking vouchers with necessary information.
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B2B Booking
Platform

Corporate Booking
Tool

B2C Booking
System

Mid &
Back-Office

Contracting &
Extranet

Business Intelligence
& Reporting

Start Selling Faster, Smarter & More Effectively

Have a brief look at our video presentation, which highlights the key aspects of our software for online trip reservations. Selecting amongst software programmes with similar features and benefits that are currently on the market is made simpler.

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