Mid & Back-Office

It is a collection of cutting-edge technologies that enable you to automate procedures, manage workflow, and create your own travel business standards.

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What exactly is the Mid and Back-Office module?

By automating all the processes within your travel business, regardless of your profile, you will be able to run your firm more effectively and to fully administer and control your operations (Travel Agent, Corporate Travel, Tour Operators, DMCs, Wholesalers, PCOs, etc).

You may set and manage markups, business rules, and various forms of payment, produce invoices, run reports, and monitor your bookings in real-time. You can also create and maintain the profiles of your clients and suppliers.

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How does it function?

It is a web-based, comprehensive, and user-friendly platform that gives you real-time access to the management of any booking's life cycle, the creation and management of clients' and suppliers' profiles, the definition and management of mark-ups and business rules, the definition and management of multiple types of payment, the generation of invoices, and the running of reports.

Important Qualities

  • Real-time availability of online bookings, stock, cancellation procedures, and business rules
  • Management of suppliers (enabling/disabling certain suppliers, importing static data and particular content for each supplier, removing/adding a supplier from the list of suggested suppliers in the search results page, setting up time out or response for each supplier)
  • Management of mark-ups (per supplier, client, group, destination, hotel, or a combination of all)
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  • B2B clients can manage their agents and sub-agents, establish profiles, configure billing information and payment methods, among other things. B2C clients and corporate clients can also manage their clientele.
  • Multi-payment administration (credit card, credit facility, cash, loyalty points)
  • Management of cancellation policies with deadline warnings
  • Control panel-based reservation management (see booking list, export booking list in Excel, search & find reservation)
  • Finance section (proforma generation, automated invoicing, client statement, credit management, supplier payments reconciliation, etc)
  • Module for offline reservations (multi service bookings for tours, visa, transfers, hotels, apartments, restaurants, FIT and group, MICE; group more than one service in a booking, generate one invoice for multiple bookings)
  • With travel agents, remarks or a messaging system (messaging between root and agent on a reservation)
  • Edit the reservation vouchers with relevant information
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B2B Booking
Platform

Corporate Booking
Tool

B2C Booking
System

Mid &
Back-Office

Contracting &
Extranet

Business Intelligence
& Reporting

Start Selling Faster, Smarter & More Effectively

Have a brief look at our video presentation, which highlights the key aspects of our software for online trip reservations. Selecting amongst software programmes with similar features and benefits that are currently on the market is made simpler.

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